App for golf club members to launch

Jenny Yu
By Jenny Yu August 13, 2017 06:25 Updated

The same company that launched the HowDidiDo app for golfers, which has already had over 100,000 downloads, is launching an app for members of golf clubs, which should dramatically reduce managers’ admin time

Richard Peabody – managing director of Club Systems International

Remember how frustrated we used to get with personal computers? The paradox was that they advanced too quickly.

No sooner had we purchased one, than the technology driving it was obsolete. Mobile phones went the same way, but, thankfully, things have slowed down somewhat, to the point where the cycle has changed again and we once again appreciate advances in technology – though maybe the manufacturers of golf clubs still adhere to the old PC time schedule.

Now, whatever industry we work in, advancements in technology are not only lauded but even highly anticipated. Such is the work undertaken by Manchester-based Club Systems International (CSI), Europe’s leading golf management IT solutions provider, which has been innovating in the design and build of such systems for 35 years.

Golf club officials attending the company’s now traditional roadshows in the autumn will be able to view product enhancements which will, retrospectively, be looked upon as step-change moments in the industry.

Fresh from the success of the HowDidiDo mobile app, which has topped 100,000 downloads in its first six months – split 70 per cent on Apple and 30 per cent Android – CSI is soon to launch an app for its cloud-based ClubV1 system which will act as a member hub for individual clubs.

The ClubV1 Members Hub will be available for Apple iOS and Android smartphones and tablets and will be based on a revamped CSiHub. The app will give the club member simple access to all their club data, such as handicap, handicap certificate, bar spend, competition entry fees, online top-ups, subscription balances and tee bookings.

Most things at the club which are handled by ClubV1 and its associated CSI software can be viewed by the member at one convenient, immediately updated source. It will complement the HowDidiDo app perfectly and is a real boon for club officials who will be able to reduce administrative time considerably.

The ClubV1 Member’s Hub will also give users who are members of more than one club the option to choose which to log in to, as well as the ability to toggle between each. For those clubs using BRSGolf’s new booking app, the ClubV1 Member’s Hub will sync seamlessly to it providing the golf club member with a totally integrated solution without the need to switch apps.

Meanwhile, behind the scenes, other CSI developers have continued to enhance and update the increasingly popular ClubV1, now in use at more than 1,100 golf clubs across the UK and Ireland.

Further enhancements to all aspects of ClubV1, especially the competition management side of the software, are expected for the start of the 2018 golfing season. One such development will see the option to have a ‘live leaderboard’ for active competitions, through the new CSiHub / ClubV1 Members app.

An increasing number of clients are switching to the premium ClubV1 offering which comes inclusive of a website or CSiHub, saving further design and maintenance costs in the long term.

Tim Lowe, the general manager at Betchworth Park GC, in Surrey, was one of five progressive club managers from across the country to sit down with CSI management recently to discuss what would be required in the future, and, after a two-day ‘seminar’, he was left in little doubt that what was in the pipeline would be a ‘game-changer’.

He said: “There are some fantastic updates coming on the responsive side of things from Club Systems, whether it’s websites, the new ClubV1 members’ hub, the HowDidiDo smartphone app … all of them are fantastic additions for golf club members. I’m really looking forward to seeing the benefits of what comes over next few months.”

It was Apple co-founder and chairman Steve Jobs who said: “Technology is nothing. What’s important is that you have a faith in people, that they’re basically good and smart, and if you give them tools, they’ll do wonderful things with them.”

Darren Wood

CSI believes that too. It also believes golfers and golf club officials will, simultaneously, embrace enthusiastically these technological leaps and enhancements the company is putting out into the market. What’s more it’s confident it can continue to respond to the increased demands of both golfers and golf clubs in the future.

CSI relationship manager Darren Wood added: “Club Systems prides itself on being the market leader and setting industry standards when it comes to customer service and new technology. Listening to our customers and reacting to feedback is at the heart of our business and will always remain so.”

CSI also launching cost effective online tee booking system

Club Systems International is currently developing its own tee-booking modules. While not as feature rich as the BRSGolf offering it will provide golf clubs with the option of a cost effective and easy-to-use booking facility. The strong relationship between CSI and BRSGolf will certainly continue, with the next stage of EPoS integration already under way. Both companies feel giving golf clubs options from the market leaders is key to future success.

Such things take considerable R&D time, but CSI hasn’t put all its eggs – by which we mean developers – in one basket (project). There’s another very exciting development on the horizon which will also be available for officials to experience on the 20-plus-venue roadshow later this year.

The company’s tech wizards are finalising the development of a ClubV1 version of their highly successful MerlinTouch software – a trimmed-down EPOS system, according to those who interpret the technical gobbledegook. Again, like the majority of CSI products, it integrates seamlessly with other CSI software. Developments are also scheduled for PSiTouch and the Digital Sign-In Book over the next six months.

 

Jenny Yu
By Jenny Yu August 13, 2017 06:25 Updated
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13 Comments

  1. Ivan August 14, 10:55

    Grip it and rip it. Simple.

    Reply to this comment
  2. Annick August 14, 16:30

    App doesn’t seem to work outside the UK!

    Reply to this comment
  3. Chris August 15, 19:45

    When I try to use it I get the following message ‘In order to associate this account with a ClubV1 Members Hub, the email address that you are logged with must match what is held at the Club. The address I’m using is definitely logged with my club.

    Reply to this comment
    • Richard August 16, 08:18

      The App is only available to clubs subscribing to the service. You need to be hooked up by the club first. I’ll contact you and check your club details.

      Reply to this comment
  4. Al August 16, 21:38

    The same is happening to me,definately using right e mail address.

    Reply to this comment
    • Richard August 17, 14:13

      As I said above Al, your club has to subscribe. It’s free for hundreds of clubs, but your club has to contact us and turn it on. The message should tell you this and we are changing it in the next version to make it clearer.

      Sorry if you’re disappointed, but hopefully you’ll be up and running soon.

      Reply to this comment
  5. Oliverj479 August 18, 20:51

    Same as above – will not allow me to complete setup – see below, and yes it is the correct / same email address as held by GC?

    Setup

    We could not find any clubs that you can associate with.

    In order to associate this account with a ClubV1 Members Hub, the email address that you are logged in with must match what is held at the Club.

    Please ensure that your Club has this email address on record.

    Back to Start
    Privacy | Terms and Conditions

    Reply to this comment
  6. Rabc August 29, 19:25

    Hi, I upgraded our club from Clubv1 management edition to premium edition as was told we had to do this in order for our members to take advantage of the new app. This was about 2 months ago and i still cant get myself registered to the app as get same message as in other posts. I was then told that the final version of the app wasn’t being made available for a another few weeks and that was over a month ago. When is the go live date of the app for all clubs? I feel there has been very poor communication about this product and a lot of confusion has ultimately arisen wasting the time of both customers and support staff alike. A better help menu/database for all products would be a good asset to have on your website saving a lot of calls to the help desk. I have also just found out that all clubs are offered free trial upgrade to premium until December where we have had to pay for this!! Can we get a refund?

    Reply to this comment
    • Richard August 30, 12:29

      Our Product Manager has contacted you to ask you to call him.

      He will explain, please excuse the confusion. Of course you can use the app, but the club must request it first, it is included in premium but not automatically switched on for all users.

      Reply to this comment
  7. Cath August 30, 19:51

    I have downloaded the ClubV1 Members hub but it is showing that there are no potential clubs that can be linked with yet. My club is definately us ClubV1.

    PS. What do I enter for Website

    Reply to this comment
  8. Aneri Shah September 13, 07:57

    Hey All ,
    I am Aneri Shah, a Business Analyst at incipient Info ,
    May i help you with the golf App of yours ?
    Let’s connect to discuss about the same ,
    We have recently launched an APP for Golf with online login, Leader board etc ..

    Reply to this comment
  9. Popster October 2, 19:54

    Quick mention IF club systems parent companies also own BRS. Why promote a V1 tee booking system that in effect costs nothing compared to the thousands BRS charge per year in annual fee of free green fees. Is that not just a recipe for BRS demise?

    Reply to this comment
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