Grandmother left writhing in agony on golf course for 90 minutes

Rosemary Ayim
By Rosemary Ayim December 2, 2014 11:30

There have been calls for both more staff at golf clubs and golfers themselves to receive more first aid training after it emerged that a 63-year-old grandmother was left writhing in agony on a Nottinghamshire golf course for 90 minutes this September.

ambulance

Image by benjaminellis.org/photography

Maria Timson fractured her arm at Mapperley Golf Club when she fell over at the ninth hole while chasing a runaway golf cart.

The grandmother-of-four had been playing golf when her buggy began to roll away, so she chased it and slipped.

She passed out and a 999 call was made by a friend, which was classed by call handlers as ‘Green 2’ – serious, but not life threatening, and means an ambulance should be with the patient within 30 minutes.

However, Maria came round and was both in severe pain and finding that it was almost impossible to follow the advice she had been given – to remain still. And 55 minutes after the first 999 call was made, a second was made, with still no sign of an ambulance. Call handlers then apologised for the delay.

Maria said: “I passed out and when I came round my playing partner said ‘whatever you do don’t move’.

“It’s hard to stay still on a cold floor for so long. I was shaking – I was very cold.

“I feel as though I was neglected – I didn’t even get a paramedic in a first response car. I am not after any compensation but I do believe they will put somebody’s life in danger.”

Her friend, Mandy Papworth, added: “It seemed like she was going into some sort of shock. I got someone from the club to get a blanket.”

An ambulance with two medics finally arrived an hour and a half after the incident and she was taken to hospital.

East Midlands Ambulance Service (EMAS) said only 23 crews were available in a 20-mile radius at the time of the incident, and has since apologised to Maria Timson.

An EMAS spokesman said: “We wrote to her giving an honest and factual account of why the delay happened.

“No mistakes were made in the handling of the 999 call but we were not able to respond sooner because we were experiencing a high demand in 999 calls.

“Our letter also offered Mrs Timson a full apology for the distress she experienced because we accept our response was not to the high standards our patients should expect.”

When the Nottingham Post covered the story recently, many of its readers went online to express sympathy for Mrs Timson, but also for EMAS, which they appreciated was overstretched. Several called for more first aid training for staff at golf clubs – and even for golfers themselves as a way to tackle issues like this in future.

 

Rosemary Ayim
By Rosemary Ayim December 2, 2014 11:30
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