Three different golf clubs. Three approaches to customer service 4
In the last few weeks I’ve been in three different golf clubs – all within a few miles of each other – and wanted to access the internet on my phone or tablet at all three.
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Tag "Increasing Revenue"
Profile: GCMA Manager of the Year finalist, Rob Pointon 3
Rob Pointon is the general manager of Mid Yorkshire Golf Club.
Profile: GCMA Manager of the Year finalist, Dave Carlisle 3
Dave Carlisle is the golf club manager of Garforth Golf Club in Yorkshire.
Profile: GCMA Manager of the Year finalist, Gordon Forster 2
Gordon Forster is the general manager of Abbey Hill Golf Centre in Milton Keynes.
Securing free marketing for your club 7
One way a golf club can potentially increase income without spending any significant sums of money is via free marketing.
How Lindrick Golf Club was able to grow during the downturn 13
As many will well know, Lindrick Golf Club, with its Ryder Cup legacy, has a fine history and is regarded by many as one of Yorkshire’s finest.
Biomass boilers and the RHI: Get paid to heat your clubhouse 2
Amid all the recent economic doom and gloom, you may have missed a government announcement that could have a significantly positive effect on your golf club’s coffers.
Could your club benefit from having an app? 4
Research from last year shows that 96 per cent of UK golfers own a mobile phone, and of that group, almost half own a smartphone, a number that is going to rise.
The boom in online tee times 17
For years now, the notion of golf clubs providing their members and visitors with the prospect of booking their tee times online has been a topic bubbling away under managers’ and members’ surfaces.
Why go to a bank when you have members? 1
Nearly all businesses have the need to borrow funds from time to time. In the case of golf clubs, the amount of finance required can be very significant (particularly if the club is considering a capital project such as redeveloping a clubhouse).
Business rates Q&A with Nick Sercombe 16
All the questions are taken from the 2009 GCMA Conference. The answers are still relevant today Question: The wording accompanying the draft Rateable Value for 2010 appears to indicate that the Valuation Office (VO) will be sympathetic to appeals, is
Steven Brown: Gaining control of your F&B operation 0
Someone once referred to me as a ‘control freak’. Now whilst I readily admit to being the latter I dearly would like to claim to being in the former state!
Steven Brown: Buy better and sell dearer to maximise on F&B profits 0
Typically I am finding a wide range of profitability levels, mainly in bar sales.
Proprietary golf clubs urged to make Capital Allowance Tax claim 0
All proprietary golf clubs in the UK have been urged to make a Capital Allowance Tax claim before next year’s April Budget, when the tax allowance is ended after 62 years.
Why The Club Company doesn’t rely on golf income at its 10 golf clubs 0
The Club Company currently operates 10 golf clubs in England and all have been developed into the country club format that is a hallmark of the group.
Reader’s Q&A: How to train food and beverage staff 0
Many employers will simply employ the cheapest pair of hands available and will suffer the consequences of that action accordingly.
Q&A with Steven Brown: How restaurants have used the smoking ban to benefit customers 0
Have you offered an alternative area to facilitate smoking?
Readers’ Q&A with Steven Brown on F&B pricing 0
“My problem is that the committee is requiring a 60 per cent margin, which I believe to be excessive, as our chief source of income is the faithful bar snack.”
Steven Brown: How the backfitting of your bar is your greatest drinks’ marketing asset 0
Merchandising is the art of silent selling, it is the ability to display your most profitable products to their best advantage and it is about making money.
Steven Brown: How to make your food and beverage operation stand out 0
It really doesn’t matter that you know how to read a profit and loss account, a balance sheet and a break-even point if you haven’t generated any profitable income in the first place.
Douglas Valley applies for two wind turbines 0
Douglas Valley Golf Club in Bolton has applied to its local council to install two wind turbines on its golf course.
Club Profile: Windlesham GC – How eco work and reciprocal deals has attracted new business 0
“We don’t try and compete with Sunningdale or Wentworth.”
Steven Brown: Making your food and beverage operation more profitable 0
In this feature we are going to focus upon the use of facts and data that are available to you to use as control mechanisms in your food and beverage operation leading to greater efficiency and profitability.
The clubs that are making huge profits through hosting weddings 1
With almost every golf club exploring revenue streams in addition to selling golf memberships these days, it is hardly surprising that many have now set themselves up as wedding venues.
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